We have just received your inquiry.
We would be delighted to introduce you to our products and terms, and to provide detailed advice on how to launch and sell fashion items made from alpaca fiber. If you have any questions, just give us a call – we’re happy to assist you. This way, you’ll get a first impression and can then take your time to decide.

You can reach us Monday to Friday, from 8:30 AM to 4:30 PM at:

CH: +41 52 233 89 80

EU: +49 7531 369 73 94

We will contact you via email as soon as possible and send you the most important initial information. Please read this email carefully – it already answers many of your questions.

During the conversation, you’ll get to know us. We’ll introduce our company, explain our products and conditions for business partners, and gladly ask about your specific situation. We’ll also advise you on the benefits and unique features of alpaca products and how to successfully market them.

For some, launching alpaca product sales can be done quickly. Others may need more time – for example, if a store or the necessary infrastructure is not yet in place. We’re happy to advise and support you throughout the process.

Once you’ve made your decision and the formalities are complete, we’ll send you our starter package by mail. It includes all relevant information for you: our product catalogs, terms and conditions, special features, contract form, and more.

Even after your first order, we’re always here to support you – with advice and hands-on help. Whether by phone, email, chat, or in person, your success matters to us. We do our very best to help you succeed.